HHSRS Hazard 28 - Ergonomics - Position and Operability of Amenities

The positioning and location of amenities, fittings and equipment and the design and layout of dwellings has an effect on convenience of use. Inappropriate positioning of amenities and equipment may cause physical strain.

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If a tenant reports a property to the Council for a HHSRS Hazard 28 - Ergonomics - Position and Operability of Amenities issue, the Council is legally obligated to inspect the property for all 29 hazards outlined in the Housing Health & Safety Rating System (HHSRS).

If the Council uncovers any Category 1 risks, it is obliged by law to take action against the landlord and any associated agents. This is not just a formality; it is a serious obligation that must be addressed.

Hazard 28 - Ergonomics - Position and Operability of Amenities

This hazard covers threats of physical strain associated with functional space and other features at dwellings.

The positioning and location of amenities, fittings and equipment and the design and layout of dwellings has an effect on convenience of use. Inappropriate positioning of amenities and equipment may cause physical strain. For example, strain can result from awkward positioning of windows, difficult to operate window catches, inadequate functional space such as low headroom, inadequate space around bathroom or kitchen facilities, or inappropriate siting of facilities.

Vulnerable Group: All persons 60 or more years of age

Defects & Justifications

  • Position of amenity - inappropriate positioning of a wash hand basin, bath, shower, bidet and/or sanitary basin.
  • Space for amenity - inadequate functional space for the use of a wash hand basin, bath, shower, bidet and/or sanitary basin.
  • Kitchen worktops - inappropriate positioning of a worktop and/or sink.
  • Kitchen space - inadequate functional space for the use of cooking facilities, worktops and/or sinks.
  • High level storage - inappropriate siting of a shelf or wall cupboard.
  • Window controls - inappropriate positioning of window controls.
  • Electric switch/sockets - inappropriate siting of electric switch and/or socket outlet.
  • Operation of windows etc - stiff or otherwise difficult operation of window, door, or tap handles and catches.

Index of HHSRS Hazards

Rectifying the HHSRS Hazard 28 - Ergonomics - Position and Operability of Amenities: Guidance Checklist

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How can I improve the position of essential amenities in a home?

Ensure key amenities like cookers, sinks, and toilets are easily accessible and located where they can be used safely—especially by vulnerable occupants such as the elderly or disabled.

What makes an amenity ‘inoperable’ under HHSRS?

An amenity is considered inoperable if it’s broken, difficult to use, poorly maintained, or requires unsafe effort to operate—for example, a window that’s jammed shut or a tap that doesn’t turn.

What can be done to ensure amenities are safe to operate?

Install fixtures with ergonomic, easy-to-use controls, such as lever taps or induction hobs. Regular maintenance and checks should be carried out to ensure everything functions properly and safely.

Are there accessibility standards I should follow?

Yes, referring to standards like Part M of the Building Regulations can help ensure that facilities are positioned and designed for inclusive use. This is especially important in properties occupied by people with mobility issues.

What are some examples of poor operability that create hazards?

Examples include bath taps that are too stiff for elderly residents, cookers positioned next to doorways, or toilet flush mechanisms that require too much force. All these increase the risk of injury or reduced usability.

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Reliance Housing Ltd Lichfield District Council Tim Vice Ltd Department of Housing and Urban Development

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