Client Testimonials - What Users Are Saying

What Users Say About PocketSurvey

After working with many clients on many projects for over 20 years, I fully believe PocketSurvey really delivers the benefits surveying organisations are in desperate need of. Here are some comments from a selection of our users benefiting from our various professional surveying templates.

If you are one of our customers and would like to give us some feedback, please visit our feeback page.

Tony O - Triman Fire Safety & Security - Fire Door Inspections

"As a relatively new client of the Pocket Survey proposition, we have been so delighted with the product, the technical support and the overall experience of working with James and his team that we wanted to communicate our thanks and provide a written recommendation."

Read Full Testimonial Here

Vince C - Hemlow Ltd - CAFM - M&E Maintenance

"PocketSurvey is a powerful application that not only allows us to capture and verify the condition of plant assets but has also helped us to streamline a number of internal processes. It has been a pleasure to work with James, he has been very helpful with making the necessary changes we have requested or providing the guidance to make bespoke changes."

"Thank you!"

Adrian Q - London City Fire - Fire Risk Assessments

"I have found Pocket Survey and their staff to be helpful in all regards, their reaction to questions is immediate and their online training videos are sound. This is complemented by their focus during live online training whereby James takes a step by step approach to getting things right for you.

Good all round."

David C - Fire Assessment Services - Fire Risk Assessments

"I have only been dealing with James and Aarti for a very short amount of time and I can honestly say that I am totally impressed by the effort, the support and the sheer honesty that I have received from all at PS, very refreshing.

I wish PS all the luck in the world, it's a great product with great people behind it."

Glen V - Roberts Vardy Associates Ltd - Stock Condition & Fire Safety

"Over the years, I have worked on quite a few surveying projects in housing and fire safety using PocketSurvey. To be honest, I could not have achieved the quality of results for my clients in any other way!

If I ever needed support, their support team were only a phone call away. Support and training in the software were second to none. Their mobile surveying system and database & reporting system are better than anything out there - and for a fraction of the cost!

I would recommend PocketSurvey to any surveying practice that wants to be super-efficient."

Jon M - Pilgrims Hospices - Asbestos

"Being fairly new to Asbestos surveying I found the Pocket Survey Asbestos App to be very user friendly and an invaluable tool when on site. The ability to input data using your own unique reference numbers that then correspond automatically to produce a really nice looking report without having paper notes or writing up piles of data back in the office, has saved me literally days of work.

The back office section that is PC based is a little less straight forward but with the support offered from the Pocket Survey team it becomes easy and their willingness to look at suggestions and feedback has made the system tailored more to my needs.

Would recommend the Pocket Survey system as an easy method of surveying Asbestos and am considering whether we could utilise the other facilities based surveying tools and add on's on offer from Pocket Survey to simplify my time even more'"

Jason M - Saffron Housing - Stock Condition & Fire Safety

"Superb System with absolutely amazing customer support. It would seem that if you want a feature and they can do it, then it will be done. Very, very happy with the whole package."

Peter G - CalfordSeaden - Property Stock Condition

"Very helpful approach helping us to develop bespoke on site survey forms to collect data not paper.

Thanks very much to James for his help and support over the last two training sessions. His helpful approach has enabled me to quickly understand the power of this software and how it can assist calfordseaden's business needs for on site surveying software."

Graham O - Orrion Asbestos - Asbestos

"I have had a specialist alteration to make to the software for a particular job. James, who was understanding of my unusual request, and spent the time needed to satisfy our requirement, assisted me.

We have been using PocketSurvey for over 4 years, with many more to come. Thanks for the help."

Tim W - Make Consulting - Schools Lifecycle Surveys using BCIS Schedule of Rates

"James and the Pocket Survey team have not only built a system that is multi functional and intuitive, but their level of support whilst we got to grips with it, went way beyond the call of duty. Try the competition but I suspect you will not need to look beyond PocketSurvey."

Nigel D - Strategic Team Group Limited - Railway Network Station Surveys

"Working with the PocketSurvey team has been really great, we have developed a survey for our rail operations team to deliver condition and dilapidation surveys for a major UK Train operating Company.

Technical help has always been prompt within 24hrs and is a personal contact who has great knowledge and easy solutions.

Product is very adaptable and very user friendly, I can tweak/edit/omit the information as required and it transfers into Excel and PDF as good quality documents.

All in all I am a very satisfied client."

Richard B - Asbestos Surveys & Inspections - Asbestos

"I am happy to confirm that Asbestos Surveys & Inspections Ltd. have been using Pocket Survey for the production of our asbestos survey reports since 2006.

From the outset, coming to our office to give the initial training, and throughout the years, whether improving the product or keeping up to date with the changing regulations, James and his team have always been extremely helpful and professional.

I would have no hesitation in recommending PocketSurvey, and look forward to working with them in the future."

Paul M - Kershaw Contracting Services Limited - Asbestos HSG264

"I have used various systems for the Management of Asbestos and find that the PocketSurvey system is very user friendly, allowing my surveyors to complete on site surveys on their tablets at ease and with speed. When generating the reports these are done with ease with no unnecessary complications. The end client has always been happy with the reports issued."

"Pocket Survey Support team are always on hand to assist in setting up new projects etc."

"Keep up the great work."

John H - The University of Birmingham - Room Exit Surveys - Plant Room Audits

"I work for The University of Birmingham and used the PocketSurvey software to carry out room audits prior to new students moving in. I was very sceptical prior to using this software. As far as I was concerned it was brought in too late and didn't give us enough time to iron out any creases and get to know how the software performs.

After initial teething problems and with the excellent support I received from the PocketSurvey team we managed to complete all of the surveys accurately and ahead of schedule. Prior to using the PocketSurvey software we had to fill out thousands of pieces of paper and input every repair manually.

As it has saved us so much manpower and time I would definitely be looking to use this system again."

Before using our mobile data collection system their repair requests during the new term were approximately 6,000! After using our system, and making sure works orders were raised more quickly, the repair requests during term time were only 400!

This more than a 90% improvement!

Dave F - Reveal Building Consultants - Building Condition

"Great support for a first time user. The possibilities look amazing. Recommend you give it a try."

Matthew J - Saffron Housing - Stock Condition with IBS Integration

"Effective and well supported! We have been using PS for a few years now for asset management of 5000+ stock, I have found their support staff to be by far the best I have had from any software company I have dealt with!

The functionality, flexibility and scale of the survey designer means that you can easily create your own bespoke surveys covering anything from HHSRS/Decent Homes to Asbestos or customer satisfaction.

I am able to define survey flow and utilise logical switches to guide questions depending on the answers given saving my surveyors time and effort, all in a logical manner."

Russell O - Asset Manager - Energy Audits

"As a surveying firm we have used PS PocketSurvey to help capture our clients needs. Staff members worked hard to get up what we needed for deadlines to present the system to our client. We are using the Android version and its been working very well. Good Job!

"As a company we have used PocketSurvey for around 5-6 years to capture bespoke energy surveys for various clients in areas such as: Eco Inspections, Gas CP1's / Servicing, Housing Association Audits and energy managemen, Tenant Questionnaires.

We opted to use the Android route which worked without issues a lot of the time. Where there been any issues support was always on hand to remedy issues that cropped up. As the operator of PocketSurvey for IGA I can say it would take me around 2-3 days to take a paper based form and get it tested and ready for the field to use. We have used the software with a range of 8-30 field staff over the years.

I had used PocketSurvey for a number of years before working on behalf of IGA for Eaga plc. There I used the sotware for: Internal Audits, Decent Homes, Stock Condition, Asbestos Surveys. Also with a good number of contracts on behalf of councils.

Some the key features of PocketSurvey I have used include designing reporting templates for outputting captured information making it easier to ensure the client gets what they need."

Derek H - Islington Council - Stock Condition with Codeman Integration

"Excellent functionality for price. By far the most user friendly survey application I've seen to date. Had everything working within 20 minutes of downloading stock condition survey demo. Excellent survey - clearly written by someone who understands the surveying process."

Eugene D - SES Ltd - Asbestos Inspections

"Excellent First class App does what it says on the tin. No more paper!"

Rick J - Surveys 24 - Asbestos Inspections

"Our UKAS audit went very well, they were very impressed with your software system"

Gavin C - Senior Surveyor - Commercial Asset Data Collection

"Quick set up and works very well. After trying a few of the demos, I got a license to do an asset survey that our company needed, the off the peg version wasn't quite right for us but the changes we asked for were implemented in less than a day. Just looking at producing some custom reports now and PocketSurvey said they could help with that too."

Betty D - FM Asset Manager - CAFM Asset Data Collection

"Impressive so far. Very powerful for FM asset data collection & stock condition. I have tried lots of building surveying apps, which are all pretty trivial and expensive. PocketSurvey is the only one that can do proper asset life cycle cost planning, stock condition surveys, compliance inspections, building surveys, and lots more."

Adam C - Stock Condition Surveyor - HHSRS

"Best survey app so far. The trial survey templates set this aside from the other survey apps we've looked into. My company were looking at asbestos survey solutions but came away with the HHSRS and Stock Condition modules. Real easy to use and the desktop software makes my life a lot easier."

Robert, D - Social Housing Surveying Practice - Stock Condition

I've had some great feedback from your references, of which I shall be putting certain comments forward as first hand experiences at all levels of using the PocketSurvey software.